Find a class

Careers

Careers

Join our team!

Open Positions

There are currently no open positions. Thank you for your interest.

Technical Support Coordinator

Estimated start date: July 1, 2024

Location: Remote; seeking California applicants (San Francisco Bay Area preferred)

Deadline: Priority review by June 8, 2024

Job type: Full time

Compensation: Commensurate with experience;

Starting between $60,000 – $70,000

We are seeking an incredibly organized, tech-savvy, and process-oriented individual to join our growing and dynamic Compassion Institute Team. You will be joining a small but mighty team delivering and coordinating tech support of our work across all our program areas. You will work closely with and report to the Program Manager, Digital Operations and Marketing. In addition, you will work with Program Directors, Program Managers and Executive Director to coordinate and address tech support needs. This is a full-time position.

Who you are:

⦿ Tech savvy and enjoys developing efficiencies and solutions to coordinate and deliver tech support operations running smoothly as our programs grow and evolve.

⦿ Thrives on developing and delivering dynamic and registrant-focused tech support for classes across our programs, utilizing tools such as Zoom and e-learning platforms.

⦿ Extremely detail-oriented while simultaneously skilled at holding the big picture of where partnerships and programs are headed long term.

⦿ Can track multiple projects at the same time with autonomy and initiative with direction from leadership across program areas.

⦿ Thrives in both an in-person and remote work culture with occasional travel. Is able to develop strong working relationships through video meetings and collaborative work tools such as Slack, Clickup, and G-Suite.

About Compassion Institute (CI)

Founded in 2017, the mission of Compassion Institute (CI) is to advance compassion as a guiding principle and active force to create a more caring world. As a leader in compassion training and advocacy, we develop and deliver evidence-based programs for individuals, institutions, and communities that help promote personal and societal well-being.

 

We are committed to three strategic initiatives:

⦿ Bringing compassion-based interventions to key sectors of society

⦿ Disseminating the Institute’s flagship program CCT™ (Compassion Cultivation Training©) — an 8-week course developed at Stanford University

⦿ Promoting broader public awareness of the importance of compassion and its cultivation

 

CCT™ was first developed in 2009 at Stanford University by Dr. Thupten Jinpa with contributions from three well known experts in the integration of contemporary psychology and meditation. CCT™ blends traditional Tibetan Buddhist compassion cultivation exercises with insights from neuroscience, psychology, mindfulness, and group therapy protocols to produce a modern secular compassion training program with broad applicability and efficacy.

 

While CCT™ and certain derivative programs are offered to the public, additional programs rooted in CCT™ and specified derivatives address the particular needs of professionals that serve the public under challenging circumstances in the keystone professions of healthcare & public health, law enforcement & public safety, and education. As global experts in compassion-based interventions, CI offers secular compassion-focused programs and offerings based on the latest psychology, neurology, and contemplative science designed to impart the evidence-based power of compassion to transform the world at the levels of the individual and society.

 

For more information, please visit www.compassioninstitute.com.

Roles and Responsibilities:

⦿ Serve as principal Video & Zoom Tech Support/Producer for digital offerings across program areas.

⦿ Be available to provide tech and event production support for live classes in San Francisco Bay Area and other places in California.

⦿ Coordinate additional Zoom Producers for digital offerings across programs as needed.

⦿ Coordinate Tech Support across all program areas. Ensure projects and offerings are running smoothly from start to finish.

⦿ Maintain and update standard operating procedures and related documentation with a focus on continuous quality improvement. 

⦿ Coordinate with Digital Operations and Marketing Manager on operational matters.

⦿ Build course classrooms in and support delivery of courses through our learning management system (Engagez).

⦿ Monitor class email inboxes to address tech support questions and escalate to CI staff appropriately.

⦿ Occasionally be available outside of standard work hours (9am-5pm PT) as needed.

⦿ Quality Assurance – pushing through tickets in learning management system (Engagez) and testing tech issues that may come up.

⦿ Report to and work closely with Digital Operations and Marketing Manager and leadership in all program areas in service of the mission and programs.

⦿ Model compassionate collaboration and behaviors in all work and interactions.

⦿ Responsibilities may evolve as needed.

Required Skills and Experience:

⦿ Bachelor’s degree. Minimum of 2 years full-time work in similar roles.

⦿ Experience coordinating tech operations and projects from start to finish within an organizational setting.

⦿ Excellent written and verbal communication skills.

⦿ Excellent technology skills, including significant understanding of Zoom, Google, Adobe, and Microsoft products as well as ClickUp or similar project management systems.  

⦿ Comfortable troubleshooting and resolving basic computer hardware and software problems. Comfortable monitoring multiple email inboxes and addressing tech support questions. 

⦿ Ability to independently problem solve basic tech issues for users (i.e.: support with log-in issues related to username and password, clearing cookies, allowing pop-ups, etc.) and escalate when basic troubleshooting has not solved the problem.

⦿ Strong affinity with the mission of Compassion Institute.

Preferred Skills and Experience:

⦿ Experience in non-profit organizations.

⦿ Some WordPress experience preferred.

⦿ Experience with digital, hybrid, and in-person event planning, implementation, and execution with creative solutions.

⦿ Written and/or verbal fluency in Spanish, French, or other languages a bonus.

Additional Information:

⦿ The Tech Support Coordinator will report to the Program Manager, Digital Operations and Marketing.

⦿ At this time, we are only able to hire candidates with work authorization in the US.

⦿ CI is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.

How to Apply:

Please submit your resume and cover letter here by June 8, 2024 for priority consideration.

 

We are only able to respond to applications that have been shortlisted. Thank you for your understanding.

PROGRAM MANAGER, HEALTH

Estimated start date: June 3rd, 2024

Location: Remote in the United States, California or Virginia preferred

Deadline: Priority review by April 18th, 2024

Job type: Full time

Compensation: Commensurate with experience;

Starting between $85,000 – $105,000

We are seeking an incredibly organized and process-oriented individual to join our growing and dynamic Health Program. You will be joining a small but mighty team coordinating the operations of our work with multiple institutional partners and customers such as community health centers, universities, government agencies, and other organizations. You will work closely with and report to the Program Director, Health. This is a full-time position.

Who you are:

⦿ Thrives on developing and maintaining operational processes and systems to facilitate mission-driven programmatic work.

⦿ Extremely detail-oriented while simultaneously skilled at holding the big picture of where partnerships and programs are headed long term.

⦿ Can track multiple projects at the same time with autonomy and initiative.

⦿ A skilled people manager and collaborative leader who truly believes that employing a compassionate lens is a strength for managers, leaders, and organizations.

⦿ Tech savvy and enjoys developing efficiencies and solutions to keep operations running smoothly as the program grows and evolves.

⦿ Thrives in a remote work culture with occasional travel. Is able to develop strong working relationships through video meetings and collaborative work tools such as Slack, ClickUp, and G-Suite.

About Compassion Institute (CI)

Founded in 2017, the mission of Compassion Institute (CI) is to advance compassion as a guiding principle and active force to create a more caring world. As a leader in compassion training and advocacy, we develop and deliver evidence-based programs for individuals, institutions, and communities that help promote personal and societal well-being.

 

We are committed to three strategic initiatives:

⦿ Bringing compassion-based interventions to key sectors of society

⦿ Disseminating the Institute’s flagship program CCT™ (Compassion Cultivation Training©) — an 8-week course developed at Stanford University

⦿ Promoting broader public awareness of the importance of compassion and its cultivation

 

CCT was first developed in 2009 at Stanford University by Dr. Thupten Jinpa with contributions from three well known experts in the integration of contemporary psychology and meditation. CCT blends traditional Tibetan Buddhist compassion cultivation exercises with insights from neuroscience, psychology, mindfulness, and group therapy protocols to produce a modern secular compassion training program with broad applicability and efficacy.

 

While CCT™ and certain derivative programs are offered to the public, additional programs rooted in CCT™ and specified derivatives address the particular needs of professionals that serve the public under challenging circumstances in the keystone professions of healthcare & public health, law enforcement & public safety, and education. As global experts in compassion-based interventions, CI offers secular compassion-focused programs and offerings based on the latest psychology, neurology, and contemplative science designed to impart the evidence-based power of compassion to transform the world at the levels of the individual and society.

 

For more information, please visit www.compassioninstitute.com.

 

For more information about the health program, please visit www.compassioninstitute.com/health.

Roles and Responsibilities:

⦿ Coordinate operations across the Health Program. Ensure projects and offerings are running smoothly from start to finish.

⦿ Will collaborate with and may provide direct and/or indirect supervision to other CI operations staff and contractors.

⦿ Maintain and update standard operating procedures and related documentation with a focus on continuous quality improvement.

⦿ Develop, track, and report on contracts, agreements, work orders, and program deliverables for existing partners and clients as assigned.

⦿ Coordinate with existing partners and contractors on operational matters.

⦿ Support the Program Director in the development, tracking, and reporting on budgets, including reviewing and monitoring both incoming and outgoing invoices related to the program as assigned.

⦿ Support new business cultivation and contracting when assigned in close collaboration with the Program Director.

⦿ Report to and work closely with the Program Director in service of the mission and programs.

⦿ Model compassionate leadership and behaviors in all work and interactions.

⦿ Responsibilities may evolve as needed.

Required Skills and Experience:

⦿ Bachelor’s degree. Minimum of 6 years full-time work in similar roles.

⦿ Experience managing the operations of complex projects from start to finish within an organizational setting, including those funded by external donors.

⦿ Experience supporting large long-term institution-to-institution partnerships.

⦿ Excellent written and verbal communication skills.

⦿ Experience developing and giving written reports and presentations to a variety of audiences such as board members, donors/grantors, internal senior leadership, and/or external customers who come from diverse backgrounds and professional levels.

⦿ Excellent technology skills, including significant understanding of Google and Microsoft products as well as Zoom and project management systems. Comfortable trouble-shooting and resolving basic computer hardware and software problems.

⦿ Strong affinity with the mission of Compassion Institute.

Preferred Skills and Experience:

⦿ Experience managing operations in non-profit organizations.

⦿ Experience working in and leading teams and projects in a remote work environment.

⦿ Experience in a related field such as healthcare, public health, or other social service professions.

⦿ Experience in leadership, professional, and/or organizational development, particularly in terms of professional well-being, burnout, or compassion.

⦿ Basic science literacy.

⦿ Experience and creativity in terms of event planning and implementation.

⦿ Experience with and skilled in using Clickup and online learning management systems.

⦿ Written and verbal fluency in Spanish, French, or other languages.

Additional Information:

⦿ The Program Manager will report to the Program Director, Health.

⦿ At this time, we are only able to hire candidates with work authorization in the US.

⦿ CI is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.

How to Apply:

Please submit your resume and cover letter here by April 18, 2024 for priority consideration.

 

We are only able to respond to applications that have been shortlisted. Thank you for your understanding.

PROGRAM MANAGER, LAW ENFORCEMENT AND PUBLIC SAFETY

Estimated start date: August 1, 2022

Location: Remote, United States required, California preferred

Deadline: June 30, 2022

Job type: Full time

Compensation: $40,000 – $60,000

About Compassion Institute (CI)

Our mission is to advance compassion as a guiding principle and active force to foster a more caring world.


The evidence is compelling. While compassion is an inherent quality we all possess as human beings, psychology, neuroscience and clinical medicine show that it is an orientation and skill that can be cultivated and strengthened to increase the well-being of individuals, communities and society.


As the global experts in compassion-based interventions, Compassion Institute develops and delivers programs for individuals and organizations, designed to promote personal and societal well-being. We provide training and programs for the general public and for keystone professions, including law enforcement and public safety, education, and health. Our evidence-based programs are developed to provide practical benefits for individuals and organizations, reducing stress and the likelihood of burnout, especially for critical, frontline professionals so that they may continue to serve and thrive in their chosen fields.

About Our Law Enforcement and Public Safety Program - Courageous Heart: The Human Behind the Badge (CH)

We have been serving law enforcement, public safety, and civic management since 2018. To date, we have served more than 85 agencies and cities across the State of California. Our 1-Day and 3-Day courses are Certified by the Commission on Peace Officers Standards and Training (POST) in the State of California.

Courageous Heart: The Human Behind the Badge training is designed specifically by Compassion Institute for, and in partnership with Law Enforcement and Public Safety personnel. It is a unique, practical, and groundbreaking program that helps develop the strength to be with suffering, the courage to take compassionate action, and the resilience to deal with emotional stress in the face of life’s challenges. Courageous Heart Training can make a difference by supporting physical health, happiness, and wellbeing, including increased self-compassion and self-care, reduced stress, anxiety, and enhanced connection with others, even in the face of conflict. It can also support deeper understanding of cultural and racial bias through specific exercises recognizing common humanity.

About You

You thrive within teams who support excellence, great work ethic, learning, kindness, and appreciation for your unique skills and attributes. You see the world, and the people in it, through a lens of curiosity, respect, gratitude, and integrity. In your role, you wish to make a positive contribution in the field of law enforcement and public safety, bringing your past work experience and skills to the focus areas described below. You can lead or follow, depending on your role in a project, and bring your razor-sharp attention to detail, deep operations knowledge and the skills to design and implement innovative solutions for our growing program, in service of both its external and internal clients. Your insightful problem-solving, collaboration with colleagues, and timeliness of delivery across all of your responsibilities contributes to the growth of our organization as a whole. You bring your best self to this role, along with a sense of humor and the desire for harmonious, trusting teamwork.

About the Position

This is a newly created position, and the Program Manager, Law Enforcement and Public Safety will be responsible for management of operations, finance, and logistics, supporting a wide range of initiatives for the Law Enforcement and Public Safety Program. Rigor, excellence, and proven operations experience relevant to this role is essential to take us to the next level of growth.

 

The Program Manager will be joining the Law Enforcement and Public Safety Team, working closely and in partnership with the Program Director, and the Program Associate, as well as Compassion Institute team members who each leverage their unique skill sets to serve the Program’s mission. This is a high-output team, dedicated to excellence, integrity, and exemplary client service throughout all our offerings, initiatives, and interactions. The Program Manager will report to and support the Program Director, and will manage the Program Associate in day-to-day operations.

 

Key responsibilities will include the following, as well as additional projects requested by the Program Director:

⦿ Oversight and accountability for CH POST courses administration, registration processes, logistics, and evaluation working with our Program Associate. Our courses are delivered online and in-person.

⦿ Manage our CH courses roster, including the booking of instructors.

⦿ Procurement of program-related goods and services.

⦿ Oversight of Program CRM including maintenance and further development projects.

⦿ Responsible for producing Reports as specified by the Program Director.

⦿ Contribute to annual budget planning.

⦿ Manage annual POST courses budget.

⦿ Manage custom client budget tracking and accurate records-keeping of specified program expenses, working effectively and in a timely fashion with our accounting team.

⦿ Oversight of course participant billing.
Responsible for custom client billing.

⦿ Contribute to grants writing process as requested.

⦿ Plan and implement day-to-day grants administration processes, working with our Program Associate.

⦿ Produce Reports as directed.

⦿ A bachelor’s degree in a relevant field.

⦿ At least ten years’ experience working in or with the law enforcement profession (preferred); a professional training organization; or other relevant operations management role(s).

⦿ Demonstrated ability to manage complex, cross-functional, projects.

⦿ Tech-savvy, quick to learn new software and comfortable with problem-solving.

⦿ Highly proficient in Microsoft Office (especially Excel and PowerPoint), Adobe and Google Drive.

⦿ High proficiency in administering CRM databases. Experience with ClickUp or similar Project Management Platform required.

⦿ Half Moon Bay, California

⦿ Program Manager will have appropriate facilities to work remotely as needed, and will be able to work from the Half Moon Bay office as required.

Compensation and Benefits

This is a full-time exempt position. Compensation will reflect relative work experience and education. CI provides benefits for eligible employees, including medical, vision, and dental coverage, PTO accrued from day one.

How to Apply

To apply for the Program Manager, Law Enforcement and Public Safety position, please address your cover letter and resume to Julie Learmond-Criqui, using the following link to submit your details. In your cover letter, please include a detailed description of why you would like to work with Law Enforcement and Public Safety.


CI is an equal opportunity employer and welcomes a diverse pool of candidates for this search. We are committed to fostering a culture of inclusion and welcome individuals with diverse backgrounds and experience to apply.


Due to the nature of this work, a background check will be required.


All correspondence shall remain confidential.